We take pride in offering the highest quality handmade copper cookware & kitchenware for the best price. Below you will find some general information about our policies. Please do not hesitate to email us with any other questions that you may have. Shipping Times Due to the wide array of products we offer, many items ship at different times. If delivery time is a concern please contact us. If for any reason you wish to return your product, simply call us at 9179151981 for a return authorization number (RA) or email at firstname.lastname@example.org. Ship the product back to us and as long as the cookware is received in the condition in which it was sent, a full credit will be issued (minus the original shipping cost). All returns will be subject to a twenty-five percent restocking fee. Damaged items will be replaced or repaired at our discretion.
In stock items are shipped within 1-2 weeks of your order.
All orders from this website are shipped directly from our factory.
Amoretti Brothers is proud to offer our customers FREE Shipping in the continental USA and Mexico on every purchase.
For rates to Hawaii, Alaska, and other countries, please see international shipping below.
What to expect when purchasing from Copperkitchenstore.com:
- Tracking updates by email or SMS text - from order confirmation to delivery
- Expected shipping date - We'll let you know what day your order will be shipped out
- Real-time tracking updates - 24 hour access to online tracking information
- Expected delivery date - Know what day you can expect the delivery of your shipment
All our shipments are packaged extremely carefully inside heavy-duty custom made crates or carton boxes.
Our products are of the highest quality and extremely resilient against damage. In the unlikely event that you receive a damaged product, we will promptly replace it and pay all associated costs.
International Shipping Information
We ship products Worldwide, to just over 200 Countries. Upon placing your order you will be prompted to enter your information where you will be asked for your complete address.
Entering your shipping information completely and accurately is vital to ensure that you will receive your package accordingly.
For all international shipments, we require that you enter a phone number, so we are able to confirm the details and provide you with delivery information.
After placing your order, we will contact you by phone within 24 hours to verify and confirm your information before charging your credit card.
It is important to note, for all International Shipments your credit card won't be charged without verification by phone.
After one of our team member is are able to confirm your order, we will begin the process for your shipment and you will be updated by email with tracking updates.
Please allow the necessary lead time for your order to be shipped and processed. Once shipped, most international orders will be delivered within 6-12 business days.
The customer is responsible for all duties and taxes to be paid upon the shipment's arrival. For more information regarding duties and taxes please contact us.Our packaging process will make sure that your purchase will arrive on time and free of damage.
Once we have shipped your order, we provide you with a tracking number, sent to the email you entered at checkout. At the time of pickup, we activate the damage shipment indicators and fill out a declared value receipt with the carrier. These steps ensure that should the shipment encounter any damage, insurance will cover it and our customer will in no way be held liable.