All new cookware purchased at CopperKitchenStore by AmorettiBrothers come with the standard manufacturer's lifetime warranty.
During the warranty period and by presenting the valid warranty certificate, any material and manufacturing defect will be repaired free of charge. The warranty covers material and manufacturing defects existing at the time of delivery of the purchased watch. The warranty only comes into force if the warranty certificate is dated, fully and correctly completed and stamped by us. The certificate comes in your box.
If you do not find the certificate in your box, please let us know asap. In case of a missing warranty certificate please keep your order number & invoice.
During the warranty period and by presenting the valid warranty certificate, any defect will be repaired free of charge. In the event that repairs are improper to restore to the normal conditions of the cookware, the Manufacturer’s Warranty may replace it with a cookware of identical or similar characteristics.
WHAT THE WARRANTY DOESN`T COVER
This warranty doesn`t cover: damage from misuse or abuse, damage arising from thermal shocks, shipping, drops, improper use, theft, failure to follow the use and care instructions, or an unauthorized modification or repair, normal product wear and tear stains, discoloration or scratches on the inside or outside Any accident caused by fire, flood, etc. Commercial, professional or workplace use. Dust or insects inside the product, Nonstick damage from metal or sharp utensils Damage caused by use of scouring pads, steel wool, abrasive cleaners, bleach, etc. Minor imperfections and color variations, which are normal.
Warranty doesn`t cover re-tinning or any change in color of external or interior surface of each cookware.
To know about how to re-tin your copper cookware please write us firstname.lastname@example.org
Change in color is totally normal with natural materials which they can restored to previous look or, in case of inside tinning the surface can be re-tinned.