- I want to order a product, it is in stock?
All our products are handmade and since most of them are custom or signed for each client, at the moment all items are made by order and it takes about 1-2 weeks to make them.
-How do you pack the products?
We take a lot of care in packing each product so it arrives safely with the right presentation. Do you need a gift wrap or a special signature box? let us know firstname.lastname@example.org
-How do you ship my order?
We usually DHL express to ship everywhere in the World
Read more about our shipping process here https://www.copperkitchenstore.com/pages/shipping
-How does your return policy work?
Read all about our return policy here
-What is your warranty?
Lifetime. Read everything about our warranty here
-How can I clean my copper cookware?
Please check instructions here https://www.copperkitchenstore.com/pages/product-care
-Why do chefs use copper pots?
Copper has been used and cherished for around 9,000 years. Pots that are made of copper are ideal heat conductors; the material is durable, hygienic, and corrosion-resistant. Thanks to the excellent heat conductivity properties, the heat spreads more evenly in copper cookware than in traditional pots and pans
- Are copper pans safe to cook with?
Copper is 100% safe to cook in, so long as it is lined with another material. Our cookware is lined with tin on the cooking surface so you can throw anything and everything into these pans; the metal lining will keep you—and your food—safe.
-Is cooking with copper pans healthy?
Copper pans are a great heat conductor and allow you to adjust temperatures precisely, making them nice cookware for sauces and other foods.
-My copper cookware became dirty and need a re-tinning service after years of intense usage. How can I do?
If the cookware is just dirty, please follow our best practice to clean it.
If you need to re-tin your pan, we offer a full-service SPA for your copper cookware.
Please email us email@example.com with a picture and product size and we will make your cookware shining and brand new!
Do you need more information regarding our PRODUCT, SHIPPING, RETURNS OR SHIPPING? Visit our Service and Support Page